Last updated: July 2026
At Tanga Store, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we're here to help.
You may request a return within 14 days of receiving your order.
To be eligible for a return, the item must:
Be unused and in its original condition.
Be returned in its original packaging.
Include all accessories and any promotional items received.
Be accompanied by the order number or proof of purchase.
To request a return, please contact us at tangastoreq8@gmail.com before sending any item back.
Return Address:
Al-Sabahiya, Block 1, Street 12, Building 162
Al Ahmadi, Kuwait
Returns sent without prior authorization may not be accepted.
Please inspect your order upon delivery.
If you receive a damaged, defective, or incorrect item, contact us within 24 hours of delivery with photos of the product and packaging. We will arrange a replacement or refund where appropriate.
The following items cannot be returned unless they arrive damaged or defective:
Opened cleaning products.
Products that have been used.
Clearance or sale items.
Gift cards.
Products marked as non-returnable.
Once we receive and inspect your returned item, we will notify you of the outcome.
If approved, your refund will be processed to your original payment method within 5–10 business days. Processing times may vary depending on your bank or card issuer.
Shipping fees are non-refundable unless the return is due to our error or a defective product.
If you wish to exchange a product, please contact our customer support. Exchanges are subject to product availability.
Email: tangastoreq8@gmail.com
We are committed to resolving customer issues as quickly as possible.